FAQs

First Things First

What is Scavify?

Scavify is a mobile app and platform for creating fun and engaging interactive scavenger hunts and mobile tours. Build your hunt or tour right here through our website and then launch it to the Scavify app for people to play. Create Photo Challenges, GPS Check-in tasks, QR Code Scan tasks, and Question & Answer tasks for people to complete. Players can track their progress, interact with other players, share everything with their social media and so much more. Scavify is the perfect program to implement to maximize engagement for your corporate event, trade show, team building, campus, social event, employee training, destination exploration and so much more.

Can Scavify be used on any device?

Scavify can be played on iOS (iPhone, iPad) and Android devices.

Can I try it first?

Absolutely! You can quickly see a demo hunt in the Scavify app or build your own complete free trial by visiting: Free Trial

Do you have any testimonials?

We have tons of testimonials and Scavify has been used by some of the top Fortune 500 companies. Visit our Testimonials page to see what a few of our customers have said about us.

Getting Started

This looks great! How do I get started?

Thanks. We like it, too.. Choose a hunt from our pricing page to start building through our step-by-step hunt builder or contact us for a Full Service hunt setup.

Is the app free for my players to play in my hunt?

Yes!

Do you have a demo I can checkout?

Yes we do. You can try Scavify free and see how a demoby visiting: Free Trial

Building a Hunt

How do I build a hunt?

Choose a hunt from our pricing page to start building through our step-by-step hunt builder or contact us for a Full Service hunt setup.

How does my hunt get into the app?

After you have set all the details of your hunt, you simply hit the "Launch" button in the hunt builder to automatically make your hunt available in the Scavify app.

What information do I need to build a hunt?

At a minimum you will need a name for your hunt, the start and end dates, and a few tasks and challenges for people to complete. There are lot's of supplemental pieces of information you can add about your hunt including: subtitle, description, location, logos and banners and much more. The main information is really the list of tasks and challenges you want people to complete.

Can I add my logos?

Absolutely! We encourage you to do so to make the most professional experience possible. Adding logos is available for all Professional Hunt Packages.

I have logos but I'm not a graphic designer. Can you help me with the design?

Yes, with our Full Serivce setup we can do all of the design work for you and make sure your hunt looks amazing. Simply contact us.

I bought a hunt with a 30 day max. When does the 30 days start?

You have 12 months from the purchase date to start building your hunt. The 30 day duration refers to the duration between the actual hunt gameplay start date/time to the end/date time that you set when building your hunt.

How do people get into my hunt?

All they have to do is download Scavify and search for your hunt by name and join it.

I want to keep my hunt private. Can I password protect it?

Yes you can add a password to any hunt.

Can I disable social sharing?

Yes you can disable all social sharing with Professional Hunt Packages.

Can I hide the leaderboard?

Yes you can hide the leaderboard with Professional Hunt Packages.

Using the App

How do people get the Scavify app?

People simply download the app from the App Store or Google Play by searching for "Scavify" or using the links and QR codes found on our download page

Do you have any formal instructions for people to get started?

Yes! Checkout our Participant Instructions

How do people find my hunt?

People simply download the Scavify app and search for your hunt by name to join it.

Using the Admin

How do I access the admin?

Simply Login right here on our website with the email address and password of the account used to create the hunt.

Can multiple devices login to my Admin Page at the same time?

Yes.

Can I edit my hunt after it is launched?

Yes you can edit any part of your hunt after it is launched including: tasks and challenges, end dates and times, logos and banners and just about everything else.

How do I download photos from my hunt?

When you are looking at the hunt details page there is a link to download the zip folder of all of the photos from your hunt.

Can I view all of the participants and the tasks they have completed in my hunt?

Yup.

I need to make an announcment to all of my players. What should I do?

If you need to make an announcement during your hunt there is an "Announcment" option in the General Details area of your hunt details in the admin where you can enter in annoucement text to be display in the game screen of the app to all players.

Team Hunts

I purchased a Team Hunt Package and am now building my hunt. Do I have to launch the hunt for those teams to start logging in?

No.

Does every team use the same username and password to login using the app?

Yes.

Previewing

Can I preview my hunt to make sure everything is how I want it before people start joining?

You can preview everything except the task list by launching the hunt into the app and then checking out your hunt in the app. If you need to see what the task list is going to look like we recommend setting up a quick free trial hunt and adding a few tasks and challenges to get an understanding of what everything is going to look like.

Promoting your Hunt

Do you have any suggestions for promoting my hunt?

The best thing to do is promote your hunt like anything else. Use social media, print materials and any other resources you have to tell people about the hunt. If possible it is often best to tell people about the hunt in advance to get some buzz going and then remind people right before the hunt starts. It is also a great idea to keep promoting your hunt as it is going on. Share some photos from your hunt with your social media, etc to attract new people.

Do you have any resources I can use to promote my hunt?

Yes! Checkout our Promotional Materials for all sorts of good stuff including: sample social media posts, posters, QR codes and much more.

Do you have any formal instructions for people to get started?

Yes! Checkout our Participant Instructions

Pricing

How much does it cost?

Visit our Pricing page to see the various packages we offer.

Can I try it first?

Absolutely! You can quickly see a demo hunt in the Scavify app or build your own complete free trial by visiting: Free Trial

Do you have a demo I can checkout?

Yes we do. You can try Scavify free and see how a demoby visiting: Free Trial

Can I upgrade my hunt later?

In order to upgrade your hunt package you will need to contact us. We recommend choosing a package that will likely fit your needs best as upgrades can take 24-48 hours to process.

What happens if I reach my player max?

If you would like to upgrade your package please contact us.

I didn't reach my player max can I get partially reimbursed?

Unfortunately, we have to make sure there are enough resources allocated for your hunt in advance which have direct costs associated. With this being the case we are unable to offer partial reimbusements if you do not reach your max capacity.

How much does a Full Service setup cost?

Please contact us for a Full Service quote.

Do you offer multiple hunt discounts?

Yes we do. Please contact us for details.

Do you offer educational and non-profit discounts?

Yes we do. Please contact us for details.